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Accessibility Statement

1. Our Commitment to Accessibility

We strive to remove barriers that may prevent full participation in our nutrition and health programs. This includes ensuring that all community members—regardless of ability, literacy level, or technological access—can benefit from and participate in our services.

We are continually working to improve accessibility across our operations, including physical spaces, digital platforms, communication channels, and educational materials.

2. Accessibility Standards We Follow

To ensure high levels of accessibility, we follow:

  • Rwanda national guidelines on inclusion, disability rights, and equal access to services

  • International best practices, including the Web Content Accessibility Guidelines for digital accessibility

  • Universal Design principles to make our programs suitable for all community members

3. Accessible Features in Our Programs and Services

Physical Access

Where applicable, we work to ensure that program sites and community meeting venues provide:

  • Accessible paths and entrances

  • Clear signage

  • Seating accommodations

  • Assistance upon request

Communication Accessibility

We provide information in formats suitable for diverse audiences:

  • Plain-language materials for low-literacy individuals

  • Visual aids and illustrations

  • Translated materials in local languages (e.g., Kinyarwanda)

  • Verbal explanations and community facilitation

  • Printed and digital materials designed for clarity and readability

Digital Accessibility

On our website and digital channels, we aim to provide:

  • Text alternatives for images

  • Keyboard navigation

  • Clear contrast and readable fonts

  • Simple layouts for easy navigation

  • Captions or transcripts for multimedia content (when available)

Program Accessibility and Inclusion

We take steps to ensure our nutrition and health programs are inclusive of:

  • People with mobility, visual, auditory, or cognitive disabilities

  • Pregnant and breastfeeding women

  • Children and older adults

  • Low-income households

  • Individuals in rural or underserved communities

4. Ongoing Improvements

Accessibility is an ongoing commitment.
We regularly review our programs and digital platforms to identify areas needing improvement. We welcome feedback from participants, community members, and partners in order to continuously enhance accessibility.

5. Feedback and Assistance

If you experience any difficulty accessing our services, information, or facilities, or if you have suggestions to improve accessibility, please contact us:

Accessibility Officer / Contact Us:

Names: Carrie Anne Lamienne

Email: lamienneanne@gmail.com

Tel: +250 785 556 428

Address:

Rwanda

Southern Province

Kamonyi District

Runda Sector

Gihara Cell

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We will respond promptly and work to resolve any accessibility issues as quickly as possible.

6. Alternative Access Options

If you are unable to access specific content or services, we will provide the information or support you need through another method, such as:

  • Phone assistance

  • Printed materials

  • In-person explanations

  • Community health worker support

7. Statement Review

We review this Accessibility Statement regularly to reflect updates in accessibility standards, legal requirements, and improvements in our organizational practices.

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 Last Edited on 2025-11-16

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